"Quality Matters"
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OTM Production Support

After we have offered our clients with consulting services and congregating all necessary requirements which enable us to provide a exceedingly targeted and tailored solution, many of our clients find that they would be much more contented to take advantage of SRUJAN's Support Services. SRUJAN's support team has a highly trained technology and business specialists whose rationale is to provide concise solutions to customer challenges. Support team are profoundly knowledgeable about OTM and many other facets of the solution provided.

  • We provide 24*7 tier-1, 2 & 3 support at very economical and reasonable pricing.
  • We proactively execute pre-monitoring activities, identify & propose solutions for business/implementation opportunities if any, resolve issues in a timely manner
  • We offer server level to business critical process level configuration support.
  • We provide services to impromptu OTM Customization support

Our support team members are knowledgeable on the entire OTM process and they are constantly updated so when clients contact us for help our team has the rationale what clients are referring,this in turn helps insupport continuity and high performance of the solution.